Privacy Policy
We believe in transparency, control, and responsible data practices.
Last updated: December 2024
1. Information We Collect
Account Information
When you create an account or sign in with Google OAuth:
- Email address (for account identification and communication)
- Name (for personalization and account management)
- Google Account ID (for secure authentication)
- Profile picture (optional, for enhanced user experience)
E-commerce Platform Data
When you connect your stores and platforms:
- Store URLs and platform types (WooCommerce, Shopify, etc.)
- API credentials (encrypted and stored securely)
- Order and inventory data (processed to provide analytics)
- Customer interaction data (calls, chats, emails via integrated systems)
2. Google Integration & API Usage
OAuth & Authentication
We use Google OAuth 2.0 for secure authentication and authorization:
- Request only minimal necessary permissions (email, profile)
- Clear explanation of requested scopes and their purpose
- Secure token storage with automatic expiration
- Easy permission revocation through Google Account settings
Google Ads API Integration
For Google Ads campaign management:
- Access to campaign performance data only (no personal user data)
- Read-only access for reporting and analytics
- Write access only for approved campaign optimizations
- Full audit trail of all API calls and changes
3. Data Security & Protection
Security Measures
- Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
- Access Control: Multi-factor authentication and role-based permissions
- Monitoring: 24/7 security monitoring and automated threat detection
- Compliance: SOC2 Type II certified, regular security audits
4. Your Rights & Controls
You have full control over your data:
- Access and download your personal data
- Update or correct your information
- Delete your account and associated data
- Revoke Google OAuth permissions instantly
- Opt out of non-essential communications
5. Contact & Compliance
Data Protection Contact
Email: privacy@intellicommerce.co.za
Address: South Africa
This policy complies with GDPR, POPIA, and Google API Services User Data Policy.