Privacy Policy

We believe in transparency, control, and responsible data practices.

Last updated: December 2024

1. Information We Collect

Account Information

When you create an account or sign in with Google OAuth:

  • Email address (for account identification and communication)
  • Name (for personalization and account management)
  • Google Account ID (for secure authentication)
  • Profile picture (optional, for enhanced user experience)

E-commerce Platform Data

When you connect your stores and platforms:

  • Store URLs and platform types (WooCommerce, Shopify, etc.)
  • API credentials (encrypted and stored securely)
  • Order and inventory data (processed to provide analytics)
  • Customer interaction data (calls, chats, emails via integrated systems)

2. Google Integration & API Usage

OAuth & Authentication

We use Google OAuth 2.0 for secure authentication and authorization:

  • Request only minimal necessary permissions (email, profile)
  • Clear explanation of requested scopes and their purpose
  • Secure token storage with automatic expiration
  • Easy permission revocation through Google Account settings

Google Ads API Integration

For Google Ads campaign management:

  • Access to campaign performance data only (no personal user data)
  • Read-only access for reporting and analytics
  • Write access only for approved campaign optimizations
  • Full audit trail of all API calls and changes

3. Data Security & Protection

Security Measures

  • Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
  • Access Control: Multi-factor authentication and role-based permissions
  • Monitoring: 24/7 security monitoring and automated threat detection
  • Compliance: SOC2 Type II certified, regular security audits

4. Your Rights & Controls

You have full control over your data:

  • Access and download your personal data
  • Update or correct your information
  • Delete your account and associated data
  • Revoke Google OAuth permissions instantly
  • Opt out of non-essential communications

5. Contact & Compliance

Data Protection Contact

Email: privacy@intellicommerce.co.za

Address: South Africa

This policy complies with GDPR, POPIA, and Google API Services User Data Policy.